How soon will my web hosting account be set up and ready to use?
It typically takes about 15 to 30 minutes for your account to be completely ready to use. You will receive an email with your account information, user name and password after receiving your order. You can then start uploading your site. You will have access to your account 24 hours a day.

How long does it take for the world to access my domain name?
Most popular dial-up ISPs take less then 6 hours or faster to update their servers, while others will take more than 48 hours. So if you are still using a dial-up connection the Internet, make sure you have a reliable ISP that promptly updates its DNS servers, so you can access yourdomain.com right away. Your .BIZ, ,INFO will be available in 5 minutes after DNS update.

Can hostbrix.com register domain names for me?
Yes, Hostbrix will automatically register you domain for you. When you place your new web hosting order, if you choose to take advantage of our free domain for life, we will do all the work for you.

What contract and payment terms are available?
For more information, visit our online order form. We accept Visa, MasterCard, Discover. We offer web hosting terms ranging from 12, 24, or 36 months.

Does hostbrix offer a money-back guarantee?
Yes, we offer a hassle-free money 30-day back guarantee for our web hosting packages. If you are not completely satisfied with your web hosting service, you can get a full refund.

I want to change my account plan. How do I upgrade my account?
We currently do not offer web hosting service upgrades or downgrades. When we begin to offer upgrades, go to our customer support page and complete a customer support request. Just specify what plan you want to change from or other services you'd like changed and submit your request.

What domain names do you support?
We support all TLD (top level) domains (.com, .net., .org, .INFO, .BIZ) including foreign (2-letters) domain extensions.

Can I host multiple domains under single web hosting plan?
Yes, all our web hosting accounts have the ability to support multiple domain names pointing to separate directories (web sites) within your main account. We call such domains add-on domains. You can park additional domain names on top of sub domains of your main account. For example, you can point SecondDomain.com to sub.MainDomain.com and have it appear as a real account to everyone else. This feature is very useful for people who own more than one domain name and who runs multiple sites but does not require each site to be on a separate full-featured account.. However, if you need to host each domain with its own separate features(!), we suggest you to order another separate plan.

Add-on domains function just like any other domain from the visitor's point of view. If you have a add-on domain "seconddomain.com" and your visitor types the address into the browser, the browser's address bar will show "http://www.seconddomain.com" and not
"http://www.maindomain.com/add-on domain/". If your visitor navigates to another page, the browser will accordingly show "http://www.seconddomain.com/mycoolpage/", just like it should.

All add-on domain names share the same IP address, control panel, disk space, data transfer, MySQL databases and other resources provided in your main account. One account = One CPanel login.

Add-on domains comes with their own POP email accounts!

Can we add services as we grow and need them?
Yes, you may grow at whatever pace you like. All options can be added at any time.

What are your Network Connections?
Our network consists of redundant network connections to provide a high-availability platform for all business needs (more - Network information ).

What is your server environment?
Our servers are Dual Xeon , 4GB RAM with high-speed SATA drives. The operating system is Fedora running Apache Web Server. This is a fairly typical web server setup. For more information, click here.

Does hostbrix offer support?
Yes, we offer support. Our web hosting support is available 24 hours a day, 7 days a week. You can contact our support through our toll-free number, support page, and by email.

What is Bandwidth?
Bandwidth is the amount of data moved between your web hosting account and the browsers of the customer's accessing your site.

Can I get unlimited bandwidth?
We do not offer packages with unlimited bandwidth primarily because there is no such thing. Any one that promises that is not telling the truth. Somewhere in their terms and conditions are probably some words referring to "excessive use of resources", and in effect these place some arbitrary limit on your bandwidth. We set limits to both protect you and to provide you with a reliable service.

For the vast majority of domains, traffic never becomes an issue and yes, within reason, you should never worry about the number of hits your site receives, but as a practical matter, no provider can provide you with unlimited resources for a fixed price. Bandwidth costs money, and unlimited amounts of it are not available to anyone.

Will I be able to access my domain name with or without the WWW?
Yes, you will be able to access the domain name with or without the WWW in front. For example, you could access the domain name "yourdomain.com" by going to "www.yourdomain.com" as well as "yourdomain.com".

How do I move my current site to hostbrix.com?
Every situation is different, but generally, there are 3 basic steps in moving your site from your current web hosting company to HostBrix.

1) Selecting and ordering your web hosting package.
2) Moving the contents of your current site to your web hosting account. Setup email accounts, forwarders, auto-responders, ...
3) Changing the name server for your domain at the registrar where your domain is registered. In 5 minutes up to 48 hours, your changes should start to take effect. It may take several days for all DNS servers to be updated.